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How to use your Mobile Wallet

Use your Mobile Wallet to manage your calling, data and roaming top ups automatically. By adding funds to your Wallet in advance, any charges for usage over your plan’s limit will be drawn directly from your Wallet as you use those extra minutes and data.

Accessing the Mobile Wallet

To access your Mobile Wallet, log in to your account by accessing the “Sign In” button on the top navigation bar of the QINIQ website.

Or enter the URL: www.qiniq.com/my/4g

Sign In

When viewing your account, select the Subscriptions tab, where you will see your Mobile Plan and Mobile Wallet.

My Account

Note: Each Mobile subscription has its own Mobile Wallet. If you have more than one Mobile subscription on your account, you will have a Mobile Wallet for each.

Adding Funds
To add money to your Mobile Wallet:
1. Select “Add Funds”
Select Add Funds
2. Select the amount of funds to be added.
Select Amount
3. Select “Add Money to Wallet”
Select Add Money to Wallet
4. Select a credit card payment method.
Select Credit Card Payment
5. Fill in the necessary credit card information and then select the “Pay $X” button at the bottom.

Purchasing Additional Usage
You can use your Mobile Wallet to purchase additional usage to ensure continued service when your monthly Mobile Plan reaches its calling or data cap:

  • Local calling minutes (Natsagaq 25 only)
  • Canada-wide calling minutes (Natsagaq 25 and 50 only)
  • Data (Natsagaq 50, 80 and 140)

You can also use your Mobile Wallet to purchase usage not included in your monthly Mobile Plan:

  • USA or International calling minutes
  • Canada-wide roaming minutes
  • Canada-wide roaming data
  • International roaming minutes
  • International roaming data
  • 

By adding funds to your Wallet in advance, any charges for extra usage will be drawn directly from your Wallet automatically as you use those extra minutes and data.

Note: The Mobile Wallet cannot be used to purchase or renew monthly Mobile or Internet Service Plans. All Service Plans are paid from your Account balance. The Mobile Wallet is separate from your Account balance.

Automatic Payments On Demand
With funds in your Mobile Wallet, you can be confident that, if you surpass the data or calling minutes limit on your monthly Mobile Plan, your service will continue uninterrupted. The additional data or minutes that you use will automatically be paid for from your Mobile Wallet as you use them.

If you wish to use your Mobile Wallet for calling minutes only and not data, simply switch off Mobile Data on your phone. While the process varies depending on your phone, here are sample steps to switch off Mobile Data:

Automatic Payments

Load your Mobile Wallet before travelling outside Nunavut to ensure that you are free to use roaming data and calling minutes while away from home. Roaming data and minutes will automatically be paid for from your Mobile Wallet as you use them.

If you wish to use your Mobile Wallet for roaming calling minutes and not data, simply switch off data roaming on your phone. While the process varies depending on your phone, here are sample steps to switch off data roaming:

Switch off data roaming

Usage Rates

Nunavut-wide calling

  • $.05 PER MINUTE OVER USAGE

Canada-wide calling

  • $.09 PER MINUTE OVER USAGE

USA calling

  • $.11 PER MINUTE OVER USAGE

Mobile data

  • $3 PER 100 MB OVER USAGE

Call roaming

  • $.12 PER MINUTE CANADA

Data roaming

  • $4 PER 100 MB CANADA

International Rates (COMING SOON)